Terms & Conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions and by participating all claimants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

Promoter: Epicurean Dairy, 3rd Floor, Westworks Building, 195 Wood Lane, White City Place, London W12 7FQ

  1. The Collective Plant Try Me Free promotion is open to UK residents who are 18+ and excludes employees and their families of Epicurean Dairy, subsidiary companies, their agencies and anyone professionally connected with this promotion.
  2. The Collective Plant Try Me Free promotion applies to The Collective Plant Yoghurt (Plain 400g, Raspberry 400g, Passionfruit 400g or Fudge 400g) that features a promotional sticker only.
  3. To take part in the Collective Plant Try Me Free promotion, purchase a tub of The Collective Plant Yoghurt (Plain 400g, Raspberry 400g, Passionfruit 400g or Fudge 400g) featuring a promotional sticker within the promotional period 7th June 2021 – 15th August 2021, and to claim your money back, visit the promotional website tcplantyog.com
  4. Complete the online registration form by entering your personal details including name, email address, flavour purchased and retailer purchased from. Provide a minimum 15 word statement as to what you thought of the product and upload an image of your promotional sticker and till receipt. You will also need to enter your bank details including sort-code and account number so we can refund you via BACS once your claim has been verified. The receipt will need to clearly show the purchase of a Tub of The Collective Plant Yoghurt purchased in the promotional period 7th June 2021 – 15th August 2021. Please note that some receipts may show the date on the reverse and therefore it may be necessary to upload more than one receipt image. Receipt and sticker images must be uploaded in .png, .jpeg or .pdf format and be no greater than 5mb.
  5. Till receipts must not be altered or tampered. If they are, the receipt will be deemed invalid.
  6. Claims must be made by 23:59 5th September 2021. Any claim attempts made after this date or receipts that are not dated within the promotional period will be deemed as invalid.
  7. Only one claim for a single refund per email address, postal address & per bank account regardless of which flavour variant has been purchased.
  8. Only individual consumers may participate.
  9. Each review can only be used once to claim and each till receipt image can only be used once for a single refund, regardless of the number of promotional products purchased.
  10. The offer is only valid on purchases of ‘Try Me Free’ stickered tubs of The Collective Plant Yoghurt 400g and will continue only while stocks last or until the closing date specified in these terms and conditions, whichever comes first.
  11. The ‘Try Me Free’ is offered as a ‘thank you’ for sharing your views with us. It must be taken as offered. No alternative rewards will be provided. All rewards are non-transferable.
  12. No claims from agents, third parties, or organised groups will be accepted. Incomplete or illegible claims or those not in accordance with these instructions will be rejected.
  13. Direct claims only, participants cannot make claims under someone else's name or address. Please ensure you use your legal name at the time of claiming.
  14. Each valid claim will receive a BACS refund to the itemised amount shown on the till receipt for the The Collective Plant Yoghurt tub purchased and to a maximum of £2.20. Refunds will be issued within 28 calendar days of a valid claim.
  15. BACS payments will only be made payable to the person whose name appears on the online registration form and the bank details entered. Please ensure your name is typed correctly and matches the name of the account holder. BACS payments will be administered by Promotions Interactive. The promoter cannot take responsibility if the bank details are not provided accurately.
  16. Your statutory rights remain unaffected. Your rights for faulty goods under the Consumer Rights Act 2015 are not affected by this promotion. You can obtain advice about your legal rights from trading standards or citizens advice bureau.
  17. For enquiries relating to this offer please email: info@tcplantyog.com
  18. By claiming, all entrants will be deemed to have accepted and be bound by the rules and consent to the transfer of their personal data to the Promoter’s agency Umbrella Risk Management, for the purposes of the administration of this promotion only. Your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation ((EU) 2016/679) (GDPR) and any national implementing laws, regulations and secondary legislation to the GDPR or the Data Protection Act 2018.
  19. The Promoter reserves the right to verify all claims and to refuse to award claims where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotions requirements.
  20. Anyone trying to circumvent these rules by using alternative details will be disqualified from this promotion.
  21. If it becomes apparent that a participant is using a computer or computers to circumvent this condition by, for example, the use of script, brute force or any other automated means, that person or person’s entries will be disqualified and any reward will be void.
  22. If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this competition, the Promoter may in its sole discretion modify or suspend the competition or invalidate any affected entries. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
  23. English law shall govern these terms and conditions and the courts of England and Wales shall have exclusive jurisdiction.
  24. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
  25. The promoter’s decision is final in all matters pertaining to this Promotion and no correspondence will be entered into.