Promotional packs are available online at Ocado as well as in store at selected Sainsbury's, Tesco, Waitrose, Asda and Whole Foods. Please visit https://www.thecollectivedairy.com/findin-our-goods/ to find your nearest stockist.
Yes, you will need your receipt in order to claim your money back. Please keep your original itemised till or online receipt until you have received your money back, as it may be required for further verification.
Unfortunately, The Collective Plant 'Try Me Free' offer is limited to one claim per email address and per bank account. Please note that claims are limited to one per till receipt regardless of the number of The Collective Plant products purchased.
The offer is available on qualifying The Collective Plant Yoghurt tubs featuring a promotional flash. The flavour variants included are:
The Collective Plant Yoghurt - Plain 400g
The Collective Plant Yoghurt - Raspberry 400g
The Collective Plant Yoghurt - Passionfruit 400g
The Collective Plant Yoghurt - Fudge 400g
Please check that you have entered all the mandatory fields correctly. If you're still having issues submitting your claim, please email us at info@tcplantyog.com for further assistance.
After submitting your details on the promotion website, you will receive an email confirming whether your application was valid or invalid within 14 days.
Sorry to hear your till receipt has been rejected. Please check the email you received for further instructions on how to rectify your claim.
Duplicate
Unfortunately, till receipts may only be used once regardless of the number of The Collective Plant products purchased. Please ensure that your till receipt has not already been used in a valid claim by another member of your household before attempting to resubmit your claim.
Invalid date/Invalid purchase date
Receipts are only valid if they are dated between 7th June 2021 and 15th August 2021. Unfortunately, you will be ineligible if you purchased your The Collective Plant product outside of these dates.
Did not purchase qualifying Items
The till receipt image provided doesn't show purchase of a qualifying The Collective Plant product from a participating retailer. Please revisit www.tcplantyog.com to resubmit your claim, ensuring the image clearly shows the purchase of a The Collective Plant Yoghurt, the name of the store and the date purchased.
Not a full receipt/ Not legible
Unfortunately, some details were missing or unreadable on the image you provided. Please check the images that you uploaded and ensure that the entire receipt is legible from top to bottom, including all four corners. For longer receipts, scan or take pictures in sections and select them all when uploading. Please make sure that the store name, date of purchase, receipt number and product are legible in your image(s) and revisit www.tcplantyog.com to resubmit your claim.
For full terms and conditions of the promotion, please visit www.tcplantyog.com
Drop us an email at info@tcplantyog.com and we'll aim to respond within 2 days.